1. What's available for rent now?
To learn about what is available now or upcoming availability, please call our office at (847) 328-3330 or email email@example.com with a description of what you're interested in.
2. Who needs to apply and be on the lease?
Anyone over 18 that will be living in the unit must submit an application, undergo a credit report, be named on the lease and pay a $50 credit check fee.
3. Why do you do credit and criminal background checks?
We do credit checks to protect our property owners and also to insure that someone will be able to pay their rent. We do criminal background checks to protect our tenants, our employees and your neighbors.
4. What if my credit isn't good enough or I don't have a credit history?
In some cases, a guarantor with good credit for the apartment can be added to the lease if someone has a weak credit history. This person will then also be liable for rent payment. A guarantor application is available in the Documents section of this website and must be notarized and turned in with a fee of $10, payable by check or money order
5. Why might my application be denied?
If a credit report shows a significant history of nonpayment or evictions, the application will be rejected. If an application/ criminal background report shows a history of activity that could endanger the well being of our employees or tenants, it will be rejected. Any negative information from references will result in an application being denied. Any false information will result in an application being denied.
6. How do I apply for an apartment?
To apply for an apartment, anyone over 18 that will be living in the unit must fill out an application and pay the $50 credit check fee. You can pick up an application from our office, or download it from the Documents section of this website. The application can either be mailed, faxed or emailed to firstname.lastname@example.org. The $50 credit check fee must be mailed or delivered. CASH WILL NOT ACCEPTED FOR AN APPLICATION FEE, A SECURITY DEPOSIT OR RENT.
7. How much is your application fee?
When submitting an application, it must be accompanied by a $50 check made out to Farnsworth-Hill, Inc. Money orders are also accepted. CASH WILL NOT ACCEPTED FOR AN APPLICATION FEE, A SECURITY DEPOSIT OR RENT. We also require an earnest money deposit to hold an apartment, this amount varies by apartment. This money will go toward your security deposit and is nonrefundable unless your application is rejected.
8. How much is your deposit?
When signing a lease you must also include a security deposit which is equal to one month's rent. This deposit will be refunded to you , plus interest, after you move out if the apartment is returned to us in same condition as when you took occupancy and does not require extra-ordinary work to bring the apartment up to acceptable condition for the next tenant.
9. What is the lease term?
Our leases are one year. If you require other arrangements, please contact our office either by phone at (847)-328-3330 or email at email@example.com.
10. Which parts of the lease do I sign?
On the lease, look for areas that say “Lessee” and sign those spaces on page 5 of the lease and page 2 of the rider.
11. Do you allow pets?
Only service animals and small animals such as fish and hamsters are allowed.
1. Who should I call to schedule my move in?
Call the building's staff at 847-864-2251 to schedule your move in 1-2 weeks before your move in date. Your lease must be signed and both your security deposit and your first month's rent must be paid BEFORE you move in. Your security deposit cannot be used as your first or last month's rent.
2. What time can I move in?
Out of consideration for your new neighbors, we ask that you please move in during daylight hours, preferably before 6 pm.
3. Can I move in a few days early?
In most cases, work will need to be done on the apartment before it is ready for your move in. For more information on this, please call our office or email firstname.lastname@example.org.
4. How do I set up utilities/ what's included?
Heat and water is included in your monthly rent. You are responsible for all other utilities including electricity, phone, cable, and internet. Please make sure to set up your utilities prior to moving into your apartment. Some helpful Phone numbers are located in the Community Info & Links Section of this Website.
5. Can I paint my apartment myself?
No. If you do paint your apartment without approval, you may be charged for painting it back upon your move out.
6. What do I do with my garbage?
Garbage chutes are located adjacent to the elevators. We ask that when throwing garbage out, please make certain that the garbage is placed in a tightly wrapped and fastened plastic bag. Doing so will lessen the clean-up problems and the staff will have more time to service the individual needs of the residents.
1. When is my first payment due?
Your first month’s rent is due two weeks before your lease starts. Please be advised that your security deposit is not your first month's rent and cannot be used as your last month's rent. Otherwise, rent is due on the first of every month. Rent checks need to arrive in our office no later than the fifth of the month.
2. When is rent due after that?
You pay your monthly rent in advance. For example, rent for the month of June would be due by June 1st. Please plan accordingly if you plan on mailing your check by allowing for a few extra days. We must receive your check by the 5th of the month to avoid any late charges.
3. What happens if I'm late?
If your rent is received after the 5th of each month, it will be considered late and a late fee will be assessed.
4. Can I pay my rent online?
If you prefer online banking, ask your financial institution about online payments. We do not accept electronic transfers, but most banks have an online payment system by which they send us an actual check in the mail. Please make sure that is it processed 5-7 business days before your rent is due so that the payment arrives at our office on time.
5. Who do I make my rent check out to?
Please make sure that your check is written in the following format, made out to “1500 Chicago Ave”
Making the check out to Farnsworth-Hill, Inc., is not acceptable and may result in a delay in processing and possibly a late fee.
6. What information should be included on my check?
Make sure your check includes your name, address and unit # (putting this in the memo section is fine) and the current date. Post dated checks will not be accepted. Once we receive a check, we consider the funds available for deposit.
7. Have you deposited my check yet/ when will that happen?
We make deposits daily. If the bank happens to be closed, you may see that your check has not been deposited when you look at your online banking statement. If 10 days or more have passed and your check has still not been deposited, please contact our office.
8. What is your mailing address/ where should I send my rent?
Please mail your rent to our office at:
708 Church Street, Suite 211
Evanston, IL 60201
9. Can I bring it in to your office?
Of course! This is probably your best option to ensure our receipt of your check. This is also a good way to get a receipt for your rent, should you require one.
SECURITY NOTE: We must ask that if your bell rings, please use the front intercom and ask the party in the lobby to identify themselves. If you do not know the party, please do not let them in the building. This will help maintain the security of the building and a peaceful environment for the residents.
1. How should I schedule service for my apartment?
If you need service for your apartment, please contact your building janitor or our office.
2. What do I do if there's an emergency?
Please call 9-1-1 first, and then your building janitor or our office.
3. Do you offer parking?
We do have covered and uncovered parking at 1500 Chicago Avenue. Please call our office at 847-328-3330 or email email@example.com to inquire about current availability.
4. How do I cancel my parking?
Parking leases can generally be canceled with 30 days notice when a written request is submitted to our office. We cannot hold this spot for you once you have canceled your parking lease (e.g. you leave for the summer).
5. Can I get a copy of my lease?
Should you need a new copy of your lease, please call our office ahead of time before you come pick it up.
6. Can I keep my bicycle in my apartment?
Bicycles do not belong in any apartments. Please see that you secure a safe place for them. Check with the building staff for help.
1. Who do I call to schedule my move out?
Call the building's staff at 847-864-2251 to schedule your move out 1-2 weeks before your move out date. We appreciate your tenancy, and we hate to see you go! To ensure that your move-out goes as smoothly as possible, please take a few moments to review our move-out procedures.
2. How do I give you my forwarding address for my security deposit refund?
Please fill out the security deposit refund form, found in the Documents section of this website and email or return it to our office 1-2 weeks prior to your move-out. Failure to provide a forwarding address may result in a delay in the return of your deposit.
3. When do I get my security deposit back?
Your security deposit will be returned to you within 21 days.
4.Can I use my security deposit for my last month's rent?
No. The security deposit cannot be used as your last month's rent. It is held until the apartment has been inspected after you move out and deductions will be made for any damage.
5. What do I need to do to avoid deductions from my security deposit?
Leaving your apartment the way it was delivered to you and ready for the next tenant will result in the return of your full security deposit. Charges are outlined in your move out letter and are as follows. Please plan accordingly.
6. What happens if I need to break my lease?
Sometimes people need to break their lease for whatever reason. We will need you to submit this request in writing no less that 60 days before you need to vacate. You then have 2 options. You can find a subletter for your apartment, in which case your name would still be on the lease, and you would continue to be liable for the rent if the subletter fails to pay. Your other option is to pay a re-rent fee of ½ month's rent, we'll find a new tenant and you'll be off the lease. With this option, you are still liable for the rent until we find a new tenant.